POSITION TITLE:  Transportation Coordinator


PRIMARY FUNCTION:  To meet the transportation needs of Hendricks County Senior Services and to support the achievement of agency objectives.



Educational:  High School graduate required. College degree preferred.
Experience:  Experience and knowledge of logistics and/or public transportation; grant administration/project management; supervision of employees. Must be computer proficient and have experience with software applications, including Microsoft Office.
Personal:  Logical thinking; solution and goal oriented; strategic decision making; detail oriented; effective communicator; dependable; regular, predictable attendance; empathetic to older adults.


1)      Manage and lead all aspects of transportation program

a)      Serve as Transportation Safety Officer.

b)      Supervise and schedule drivers and dispatch team.

c)      Prepare and monitor daily trip schedules using dispatching software.

d)      Use data to analyze and evaluate program for efficiency, effectiveness, safety and excellent customer service.

e)      Submit and monitor budget and recommend appropriate action.

2)      Maintain compliance with regulatory and funding partners

a)      Maintain compliance with federal and state regulations.

b)      Maintain compliance with required drug and alcohol testing program.

c)      Maintain compliance with required fitness for duty program.

d)      Maintain records to support reporting requirements.

e)      Maintain compliance with all funding requirements.

3)      Program development/planning

a)      Use data to recommend best solutions to program related problems.

b)      Administer driver training program, including safety training.

c)      Produce and submit reports as requested.

d)      Develop policies and procedures to meet program needs.

e)      Maintain collaborative partnerships.

f)       Reports safety issues immediately to the Executive Director.

4)      Supervision

a)      Supervise drivers, including recruiting, retaining, coaching, discipline, and evaluating.

b)      Administer drug and alcohol testing procedure.

c)      Administer driver fitness for duty procedure.

d)      Schedule all drivers and dispatch.

5)      Fleet maintenance/management

a)      Oversee service/maintenance of agency vehicles.

b)      Monitor vehicle utilization and maintenance.

c)      Coordinate vehicle downtime alternatives.

d)      Submit fleet and maintenance reports as required.

6)      Teamwork

a)      Assist any other service area when needed and requested.

b)      Maintains poise and courteousness under pressure.

c)      Attends department meetings as requested.

7)      Other Responsibilities

a)      Maintain CPR certification and other DOT training requirements.

b)      Receive, review, understand, and agree to follow the policies of Hendricks County Senior Services as detailed in the agency’s employee handbook.



1.      Responsibility:  Reports directly to the Executive Director.

2.      Coordinative Relationship:  Directly supervise all drivers and dispatchers.

3.      Works cooperatively with all staff to assure efficient service delivery.



Must be able to speak clearly and distinctly.
Must have visual, hearing and mental ability to initiate, comprehend and communicate written and verbal communication and financial information.
Must be willing to be responsible for and maintain job-related supplies and equipment according to Agency policy and expectations.
Must be able to operate/acquire the skills to operate office communication equipment and software systems.
Must be able to access files and documents from file cabinets.
Must be able to perform tasks involving sitting and physical activity such as such as light lifting, some bending, stooping and standing.
Must be able to perform repetitive tasks such as keyboarding on assigned computer systems.

Potential to travel in inclement weather.

Potential exposure to cleaning substances within office environment.
Potential exposure to substances within office environment including copy machine toner, VDT emissions and cleaning solvents.
Potential exposure to chemical/cleaning substances in Agency.

Must be able to function in a stressful environment and meet deadlines as requested.
Must travel within the service area to respond to vehicle accidents or to transport drivers for drug/alcohol testing.
This is a safety-sensitive role requiring a Driver for Hire Endorsement.
I have read the job description and understand the qualifications and responsibilities of this position.


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